The Act Hotel – Sharjah Looking For Following Positions Jan 2025
Job Description
Job Description
Join our dynamic team at The Act Hotel, Sharjah! We are seeking passionate, dedicated, and skilled professionals to deliver unparalleled guest experiences. If you are motivated by excellence, thrive in a fast-paced environment, and are eager to contribute to the hospitality industry, this is your chance to be part of a renowned establishment.
Open Positions:
- Front Desk Supervisor
- Duty Manager
- Guest Service Agent
Who We Are:
The Act Hotel is a premier 5-star property in the heart of Sharjah. Known for its luxury accommodations, exceptional services, and welcoming environment, we cater to a diverse clientele. Our mission is to exceed guest expectations and set benchmarks in the hospitality industry.
What We’re Looking For:
We are on the lookout for professionals who embody integrity, enthusiasm, and a commitment to excellence. Successful candidates will have the ability to collaborate with colleagues, solve challenges proactively, and deliver outstanding service experiences.
Job Requirements:
- Must currently reside in the UAE.
- Relevant work experience in the hospitality industry, ideally in 5-star hotels.
- Excellent communication skills.
- Passion for customer service and operational efficiency.
- Flexible, team-oriented, and detail-focused.
Role Expectations:
- Front Desk Supervisor:
Manage front desk operations, oversee staff, resolve guest queries, and ensure smooth check-in/check-out processes. - Duty Manager:
Supervise hotel operations during shifts, address guest concerns, coordinate with departments, and uphold service standards. - Guest Service Agent:
Provide a warm welcome to guests, assist with reservations, handle inquiries, and ensure a seamless guest experience.
Why Work With Us?
- Competitive remuneration and benefits.
- Opportunity to work in a leading 5-star property.
- Supportive and growth-focused environment.
- Professional training and career development programs.
How to Apply:
Interested candidates are encouraged to submit their updated CVs to cfom@theacthotel.com. Please mention the position you are applying for in the subject line.
We look forward to welcoming talented individuals to our team. At The Act Hotel, we believe that our employees are the cornerstone of our success.
Tabular Column for Job Details
| Position | Key Responsibilities | Requirements | Experience | Location |
|---|---|---|---|---|
| Front Desk Supervisor | Supervise all hotel operations during shifts, resolve escalations, and maintain service quality standards | UAE-based, excellent communication, hospitality background | 2-3 years in 5-star hotels | Sharjah, UAE |
| Duty Manager | Assist guests with inquiries, and reservations, provide exceptional service | Problem-solving, leadership skills, multitasking | 3-4 years in 5-star hotels | Sharjah, UAE |
| Guest Service Agent | Assist guests with inquiries, reservations, provide exceptional service | Customer service focus, team player | 1-2 years in hospitality | Assist guests with inquiries, and reservations, provide exceptional service |
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